BENEFITS TERMS & CONDITIONS FOR ACCOUNT SUBSCRIBERS
GENERAL SUBSCRIPTION TERMS
1. You have subscribed to a physical / digital magazine (“the magazine”) published or distributed by Foschini Retail Group (Pty) Ltd (“TFG”)
2. Your TFG Money Account will be billed monthly for the magazine until you advise us to cancel your subscription,by contacting our Customer Services department. They can be contacted at 0860 834 834. You may cancel your subscription at any time but will be billed for the magazine until we receive your cancellation request.
3. TFG reserves the right to cease publication or distribution of the magazine at any time in our sole and absolute discretion. In such an event, we will no longer bill you for the magazine.
4. TFG reserves the right to change or cease the benefits offered in the magazine at any time.
5. TFG may change the shape and the size of the magazine at any time.
6. In the event that your magazine cannot be delivered to your chosen address, either due to the inability of the South African Post Office or any other service provider to deliver your magazine, or for any other reason whatsoever, we will send you your monthly magazine digitally in the form of a “digimag”. In such an event, we will bill you an adjusted amount for the digimag. You will also have the right to cancel your magazine subscription should you not wish to receive a monthly
7. The price of the magazine may be adjusted annually, and you will be billed the increased price from the date that the increase becomes effective. We will give you advance notice of any such increase and the effective date thereof.
8. These terms and conditions can change from time to time and you will be bound to any new terms and conditions from the date of publication thereof in the magazine, or from date of notification to you, whichever is earlier.
9. We hereby notify you that it may be necessary for certain third-party benefit providers to process your personal information to enable them to provide their services to you. By subscribing to the magazine, you agree to this.
10. TFG staff members who subscribe to the magazine are not eligible for any magazine benefits and competition prizes.
11. You are contracting with Foschini Retail Group (Pty) Ltd, Registration number 1988/007302/07, VAT number 4210187250, situated at 340 Voortrekker Road, Parow East, Cape Town.
12. If you have subscribed to a digimag, your access link to the monthly issue of the digmag will be sent to you via SMS on the 15th of each month or the closest working day of the month after this, for as long as you are a subscriber to the digimag.
13. TFG cannot be held responsible if you do not receive your SMS access link for your digimag due to power outages, interruptions with your mobile service provider or the incorrect cellular number being provided to TFG.
14. Additional terms may apply – see tfgmedia.co.za for details
VALUE CLUB AND CLASSIC CLUB DO NOT INCLUDE ANY INSURANCE BENEFITS. CLUB AND CLUB PLATINUM INCLUDE THE FOLLOWING INSURANCE BENEFITS:
1. A death benefit of R2 000 and an account settlement benefit of up to R1 500 (for Club subscribers) and a death benefit of R10 000 and an account settlement benefit of up to R10 000 (for Club Platinum subscribers) OR a death benefit of R6 000 (for Club subscribers) and a death benefit of R15 000 (for Club Platinum subscribers), DEPENDING on when you subscribed to the product.
2. Insurance is underwritten by Guardrisk Life Limited, an authorised financial services provider and licensed life insurer in terms of the Insurance Act, 2017.
3. Foschini Retail Group (Pty) Ltd is an authorised financial services provider.
4. For details on the benefits and how to claim and the full applicable policy wording, please see our website at tfgmedia.co.za or call customer services on 0860 834 834.
5 Where Club magazine is taken up by RCS account holders on their RCS account, in the event of a Club magazine subscriber’s death, their beneficiaries will receive R2 000 death cover and the outstanding balance on the deceased’s RCS account will be settled up to a maximum of R1 500.
6 Platinum Club magazine is only available to TFG account holders on their TFG account.
7 Where Club magazine is taken up by an RCS account holder, claimants should contact the RCS call centre on 0861 729 727 to obtain a claim form.
MAGAZINE BENEFIT TERMS AND CONDITIONS
Terms and conditions apply to all benefits in the magazine/digimags, and these will be set out in the magazine/digimag, or can be viewed at www.tfgmedia.co.za.
ADDITIONAL SUPERDRAW RULES FOR CLUB, CLASSIC CLUB AND PLATINUM CLUB SUBSCRIBERS ONLY
1 All participants must be resident in South Africa and be over the age of 18 years.
2 There will be 3 winners, randomly selected each month. The cash prizes are as follows: 3 × R10 000.
3 Cash winners will be contacted telephonically for their banking details, and their prize will be paid into their bank account. If we cannot contact a cash winner after two attempts have been made to reach him/her, and either the call is not answered or the call goes directly to voicemail, the prize will be forfeited and a new winner will be redrawn. A full list of winners is available from the 2nd Floor, Parow Shopping Centre, Voortrekker Road, Parow East, Cape Town.
CLUBX, CLUB BURSARIES AND KIDS SUPERCLUB SCHOOL FEE CONTRIBUTIONS TERMS AND CONDITIONS
For terms and conditions relating to ClubX, Club and Kids Superclub bursaries and school fee contributions, please go to tfgmedia.co.za or refer to the relevant magazine for more details.
COMPETITIONS TERMS & CONDITIONS
GENERAL COMPETITION TERMS AND CONDITIONS
1 As a magazine subscriber, you will be automatically entered into selected competitions in the magazine.
2 Where you need to send an SMS to enter a competition, standard SMS rates apply for these competitions.
3 Unless otherwise stated, all competitions are organised by Foschini Retail Group (Pty) Ltd Registration number 1988/007302/07 (“TFG”).
4 In these rules, “Promoter” means a person who directly or indirectly promotes, sponsors, organises or conducts the competition, or for whose benefit the competition is promoted, sponsored, organised or conducted, which includes TFG. No director, member, partner, employee, agent of, or consultant to the Promoter or any other person who directly or indirectly controls or is controlled by the Promoter, their advertising agencies, or their spouses, life partners, parents, children, brothers, sisters, business partners or associates, may enter a competition. This also applies to a person who is a supplier of goods or services in connection with a competition.
5 Competition winners (“Winners”) may be required to provide a copy of their ID to confirm their magazine subscription. All Winners need to be active subscribers of the magazine in order to qualify for a prize, which means their TFG account needs to be up to date and not in arrears.
6 Winners will be randomly selected by means of an automated system and will be contacted telephonically or via email within one month of the competition closing date. If we cannot contact a Winner after 2 attempts have been made to reach him/her on their chosen contact number, and either the call is not answered or the call goes directly to voicemail, the prize will be forfeited and a new Winner will be re-drawn.
7 The winner’s name and/or photo will be published in the magazine. The Winner will be given the opportunity to agree or not to agree to the publication of their image unless the competition is of such a nature that the Winner’s picture must be published.
8 The prize(s) will be sent to the Winner(s) via courier to the Winner(s) home address or to the nearest TFG store if the Winner does not have a physical address. Club grocery voucher Winner(s) will receive their voucher via an SMS.
9 All competition entrants must reside in South Africa.
10 By entering the competitions, entrants agree and understand that they may win a prize, and that there is no guarantee that they will win a prize.
11 Unclaimed prizes will be kept for six months only, after which time they will be reallocated to an alternative Winner.
12 Prizes are not transferable, may not be deferred or exchangeable for cash or otherwise.
13 If any taxes, levies, duties or any charges whatsoever are levied on a prize by any competent authority, the Winner will be liable for these and the prize value will not be increased to compensate for such charges.
14 Should the law or any authority terminate a competition, no notice of termination shall be required. In such an event, all entrants waive any rights and acknowledge that they shall have no claim of any nature whatsoever against TFG, its directors, agents or employees as a result of the termination. Further, TFG reserves the right to vary, postpone, suspend or cancel the competition and any prizes that have not yet been drawn, or any aspect thereof, without notice at any time and for any reason whatsoever that TFG deems is reasonable at the time.
15 You may be limited to how often you can enter a competition, how many prizes you may win, and how often you can win a prize per magazine.
16 The decision of TFG as to the Winner is final and there will be no correspondence.
17 To the extent that a licence (e.g. driver’s licence) or permission (e.g. by a parent/guardian) is required in order to accept or use a prize, the Winner must produce such licence or permission for inspection by TFG prior to receiving the prize. If the Winner does not or is unable to do so, the prize will be forfeited and another Winner will be drawn under the same terms and conditions.
18 By accepting a prize or by entering this competition, you hereby indemnify TFG, its directors, agents, employees and the promoters/sponsors against any damages of any nature whatsoever that anyone may suffer as a result of the prize/s and/or this competition, including consequential damages and economic loss.
19 Failure to comply with these terms by a Winner will be deemed to be a rejection of the prize and the Winner will then be disqualified from receiving the prize.
20 Certain competitions may have additional terms, and these will be set out in the magazine advertising the competition.
Avoid unclaimed prizes. Simply update your postal address and contact details with TFG. Contact 0860 834 834. Where Club magazine is taken up by RCS customers, update your contact details with the RCS call centre on 0861 729 727.
FOR TERMS AND CONDITIONS FOR ALL OTHER SUBSCRIBERS, PLEASE CONTACT US ON 021 938 1621.