Benefits terms and conditions for the below lifestyle magazines:
Livingspace
Emergency Home Assistance
When things go wrong with your home and you are in urgent need of assistance, it’s good to know help is on hand. The Livingspace Home Assistance service is here to make your house more secure, while helping to relieve unreasonable discomfort, difficulty or risk. This service provides you with 24/7 assistance with home repair issues, including electrical, plumbing, glazier and locksmith services, as well as major appliance repairs. If it’s not an emergency, the service can still be arranged, but you must pay the service provider at the time of repair. You’re covered for up to R1 000 per incident, including the call-out fee and first hour’s labour but excluding the cost of material and additional labour. You are covered for a maximum of three incidents per year. Call 0861 321 659 or 011 991 8954 for more information. Ts&Cs apply.
Service Description:
Home Assist is a 24-hour helpline providing assistance for emergency household repairs that need to be carried out and that could result in consequential damage. It may also refer to a situation where a member has no access to essential services such as electricity, hot water or sanitary use.
Service Benefits:
- Service providers are dispatched in the event of electrical and plumbing problems, locksmiths, glaziers or if an essential appliance needs to be repaired.
- The service provides for three incidents per calendar year or per year from policy inception.
- This cost includes maximum R1 000 call-out and first hour labour, but excludes costs related to parts.
- Assistance will be provided in the event of non-emergency repairs; the member will then be liable for costs and must settle directly with the service provider at the time of repair.
- Customised claims management, reporting and support.
- Europ Assistance SA manages a national accredited panel of reliable repairers and will enforce workmanship warranties where possible.
Electrical Repairs include:
- Distribution boards, circuits, main cables;
- Earth leakage relays;
- Geyser connections, thermostats and elements;
- Plug points causing power failures;
- General house wiring;
- Light fittings or switches causing power failures or lightning strikes on wiring;
- Burnt connections;
- Connections to all electrical motors e.g. electric gate motor;
- Municipal connections inside of the property.
Plumbing Repairs include:
- Visible burst water connections and pipes;
- Municipal connections inside the property;
- Blocked drains, toilets, baths and sinks;
- Geyser overflow valves (lacto and pressure release).
Locksmith Repairs include:
Keys broken off or lost for the main entrance or exit to a house.
Appliance Repairs include:
- Fridges;
- Freezers;
- Washing machines;
- Stoves (only if complete function is lost – if one or more plates are working, it is not deemed to be an emergency repair).
Terms and conditions
Electrical Repairs exclude:
- Electric gates and doors;
- Jacuzzi, swimming pool or borehole pumps;
- Air conditioners and commercial refrigeration;
- Repairs not complying with regulated specifications such as SABS and others;
- Geyser solar panels.
Plumbing Repairs exclude:
- Jacuzzis, swimming pools or boreholes;
- Leak detection inspection;
- Repairs not complying with regulated specifications such as SABS or others.
Locksmith Repairs exclude:
- Burglary incidents;
- Outbuildings;
- Padlocks and safes.
Appliance Repairs exclude:
- Damages to cosmetic parts (parts not influencing the operation of the appliance);
- Repairs to items damage due to theft, rust, fire or ordinary wear and tear;
- Any appliances not listed above.
General Terms and Conditions
- Incidents not attended to on the instruction of a Europ Assistance SA case manager will not be considered after any repair.
- Emergency repairs outside of the domestic dwelling are not included i.e. office premises, public buildings or outbuildings not attached to the main building etc.
- A repair incident is considered per service category, e.g. if an electrician is called out to repair a fault on the distribution board, as well as an electrical connection, this is treated as one callout.
- Appliance still under warranty are referred to the manufacturer for repair.
- The benefit period is one calendar year, and the benefit does not accumulate, but is a maximum amount per incident.
- Service guarantees vary and are on the service provider’s invoice.
NetFlorist
New users get 10% off when ordering from NetFlorist using the discount code ‘TFG1803’ at checkout. Head over to netflorist.co.za to spoil someone dear to you with your pick of the bunch. Ts&Cs apply.
Balanced Life
Emergency Home Assistance
When things go wrong with your home and you are in urgent need of assistance, it’s good to know help is on hand. The Livingspace Home Assistance service is here to make your house more secure, while helping to relieve unreasonable discomfort, difficulty or risk. This service provides you with 24/7 assistance with home repair issues, including electrical, plumbing, glazier and locksmith services, as well as major appliance repairs. If it’s not an emergency, the service can still be arranged, but you must pay the service provider at the time of repair. You’re covered for up to R1 000 per incident, including the call-out fee and first hour’s labour but excluding the cost of material and additional labour. You are covered for a maximum of three incidents per year. Call 0861 321 659 or 011 991 8954 for more information. Ts&Cs apply.
Service Description:
Home Assist is a 24-hour helpline providing assistance for emergency household repairs that need to be carried out and that could result in consequential damage. It may also refer to a situation where a member has no access to essential services such as electricity, hot water or sanitary use.
Service Benefits:
- Service providers are dispatched in the event of electrical and plumbing problems, locksmiths, glaziers or if an essential appliance needs to be repaired.
- The service provides for three incidents per calendar year or per year from policy inception.
- This cost includes maximum R1 000 call-out and first hour labour, but excludes costs related to parts.
- Assistance will be provided in the event of non-emergency repairs; the member will then be liable for costs and must settle directly with the service provider at the time of repair.
- Customised claims management, reporting and support.
- Europ Assistance SA manages a national accredited panel of reliable repairers and will enforce workmanship warranties where possible.
Electrical Repairs include:
- Distribution boards, circuits, main cables;
- Earth leakage relays;
- Geyser connections, thermostats and elements;
- Plug points causing power failures;
- General house wiring;
- Light fittings or switches causing power failures or lightning strikes on wiring;
- Burnt connections;
- Connections to all electrical motors e.g. electric gate motor;
- Municipal connections inside of the property.
Plumbing Repairs include:
- Visible burst water connections and pipes;
- Municipal connections inside the property;
- Blocked drains, toilets, baths and sinks;
- Geyser overflow valves (lacto and pressure release).
Locksmith Repairs include:
Keys broken off or lost for the main entrance or exit to a house.
Appliance Repairs include:
- Fridges;
- Freezers;
- Washing machines;
- Stoves (only if complete function is lost – if one or more plates are working, it is not deemed to be an emergency repair).
Terms and conditions
Electrical Repairs exclude:
- Electric gates and doors;
- Jacuzzi, swimming pool or borehole pumps;
- Air conditioners and commercial refrigeration;
- Repairs not complying with regulated specifications such as SABS and others;
- Geyser solar panels.
Plumbing Repairs exclude:
- Jacuzzis, swimming pools or boreholes;
- Leak detection inspection;
- Repairs not complying with regulated specifications such as SABS or others.
Locksmith Repairs exclude:
- Burglary incidents;
- Outbuildings;
- Padlocks and safes.
Appliance Repairs exclude:
- Damages to cosmetic parts (parts not influencing the operation of the appliance);
- Repairs to items damage due to theft, rust, fire or ordinary wear and tear;
- Any appliances not listed above.
General Terms and Conditions
- Incidents not attended to on the instruction of a Europ Assistance SA case manager will not be considered after any repair.
- Emergency repairs outside of the domestic dwelling are not included i.e. office premises, public buildings or outbuildings not attached to the main building etc.
- A repair incident is considered per service category, e.g. if an electrician is called out to repair a fault on the distribution board, as well as an electrical connection, this is treated as one callout.
- Appliance still under warranty are referred to the manufacturer for repair.
- The benefit period is one calendar year, and the benefit does not accumulate, but is a maximum amount per incident.
- Service guarantees vary and are on the service provider’s invoice.
Exclusive rewards offers from Foschini
This offer is valid from 15 July – 31 August, in-store only. Valid on full-priced merchandise only for a limited time. As a Balanced Life subscriber, you get R150 off when you spend R800 or more at Foschini stores. Simply swipe your account card to receive your discount. Offer valid in-store and on full-priced merchandise only, and excludes markdown merchandise. Exclusive to TFG Rewards customers. This offer is not available to RCS customers who subscribe to Balanced Life magazine.
Prizes and competitions:
Check out your magazine for monthly prized an competitions. Ts & Cs apply.
MyKitchen
Coupons
The coupons may not be used in conjunction with any other in-store specials or promotions. Multiple coupons for one product will not be accepted and do not constitute an aggregated saving on the specific item. Only one coupon per customer. This coupon may be redeemed by sending it to the Coupon Clearing Bureau, Private Bag X2, Saxonwold, 2131. The retailer will not redeem any coupons that have been redeemed on any products other than those specified above. Purchase of sufficient stock to cover coupons presented for redemption must be proved upon request. Only valid, original coupons will be accepted. Coupons may not be exchanged for cash. Misuse of this coupon constitutes fraud. Offer valid while stocks last. Expiry date: 31 August 2023.
@Home MyKitchen Shop
Selected homeware for MyKitchen subscribers. Online exclusive only. Use voucher code: mykitchen
Prizes and competitions:
Check out your magazine for monthly prized an competitions. Ts & Cs apply.