SUBSCRIBER BENEFITS INCLUDE
Mechanical and electrical breakdown assistance
A towing service is provided to tow the vehicle to the nearest place of repair (dealer) or safekeeping. An additional tow will be provided in the event of the most appropriate place of repair (dealer) not being open at the time of the incident. Vehicles will be towed and assisted from or at home, but the member will not qualify for an additional tow from the place of safekeeping. If the vehicle is involved in an accident/collision and needs to be towed, assistance can be arranged on a member-to-pay basis.
Jump-start service
A service provider is dispatched to jump-start the vehicle. The service is limited to reasonable services to mobilise the vehicle but excludes the cost of parts, components, lubricants and similar provisions. If the problem cannot be resolved the vehicle will be towed to the nearest place of repair (dealer). An additional tow will be provided in the event of the most appropriate place of repair (dealer) not being open at the time of the incident. Assistant is also provided at non-roadside locations. New models that are still under warranty should not be jump-started – a tow truck will be dispatched to tow the stranded vehicle to the most appropriate place of repair (dealer) or safekeeping.
Tyre change service
A service provider is dispatched to change a flat tyre, at both roadside and non-roadside locations. In the event of the member not having a spare tyre or the required equipment, the vehicle can be towed on a member-to-pay basis. Any costs for the repair of the tyre, parts and wheel balancing or similar charges are excluded.
Running out of fuel
10 litres of fuel will be supplied in the event of the vehicle running out of fuel, with a maximum of two incidents per annum. Fuel assistance at non-roadside locations will be assisted but on a member-to-pay basis.
Keys locked in the vehicle
A service provider is dispatched to unlock the car. The cost of the callout fee and one hour’s labour is covered. The service excludes parts, components, keys or key-cutting costs, lubricants or similar charges. If a key has broken in the ignition or door, a service provider will be dispatched. If the problem cannot be resolved, the cost of additional services, such as a tow-in, is for the caller’s account. If locksmiths are unable to unlock newer model cars, the vehicle can be towed to the nearest appropriate place of repair (dealer) or safekeeping or to the client’s request on a member-to-pay basis, on condition that the member settles the account with the service provider at the time of service. If the vehicle operates with a smart key, Europ Assistance SA will arrange for it to be towed to the most appropriate dealer, and pay for the costs up to a maximum of R500. If there is an attempted theft or hijacking of the vehicle and the services of a locksmith, tow or similar are required, assistance is provided on a member-to-pay basis. Should the key be lost or stolen (not locked in the vehicle), assistance is provided on a member-to-pay basis.
Additional assistance
Should the roadside incident occur more than 100 km from the member’s home, members have access to one of the following, to a maximum of R500: accommodation for one night, arrangement of a taxi service, rental of a class-B vehicle (valid credit card to be produced) or cost of repatriation (towing or transportation) of the vehicle following repair, covered to a maximum of R500.
TERMS AND CONDITIONS
Any assistance which Roadside Assist does not cover, but offers on a member-to-pay basis is subject to the member paying costs at the time of service.
Roadside assist excludes assistance in the following incidents:
Costs incurred as a result of assistance after involvement in an accident, collision, attempted theft, or hi-jacking will be for the caller’s account. Members will be made aware that these costs need to be recovered from their insurance company directly.
The cost of repair of parts, such as new batteries, tyres, locks, keys, etc.
The cost of towing or repairs if Europ Assistance SA did not request the service.
Commercial vehicles used for conducting a business or trade.
Vehicles not registered under the Road Traffic Act or similar legislation applicable in South Africa.
Vehicles that are un-roadworthy or clearly in a state of neglect.
Recovery of a vehicle, i.e. any costs incurred in order to move a disabled vehicle into a position to facilitate a tow.
Any damages that may be caused by external factors i.e. potholes, roadworks etc.
GENERAL TERMS AND CONDITIONS FOR MAN MAGAZINE SUBSCRIBERS
1 You have subscribed to a physical / digital magazine (“the magazine”) published or distributed by Foschini Retail Group (Pty) Ltd (“TFG”).
2 Your TFG account will be billed monthly for the magazine until you advise us to cancel your subscription, by contacting our Customer Services department. They can be contacted at 0860 834 834. You may cancel your subscription at any time but will be billed for the magazine until we receive your cancellation request.
3 Should you not wish to be billed for the magazine when your TFG account has a zero balance, please advise us of this by contacting our Customer Services department.
4 TFG reserves the right to cease publication or distribution of the magazine at any time in our sole and absolute discretion. In such an event, we will no longer bill you for the magazine.
5 TFG reserves the right to change or cease the benefits offered in the magazine at any time.
6 TFG may change the shape and the size of the magazine at any time.
7 The price of the magazine may be adjusted annually, and you will be billed the increased price from the date that the increase becomes effective. We will give you advance notice of any such increase and the effective date thereof.
8 These terms and conditions can change from time to time and you will be bound to any new terms and conditions from the date of publication thereof in the magazine.
9 We hereby notify you that it may be necessary for certain third-party benefit providers to process your personal information to enable them to provide their services to you. By subscribing to the magazine, you agree to this.
10 TFG staff members who subscribe to the magazine are not eligible for any magazine benefits and competition prizes.
11 You are contracting with Foschini Retail Group (Pty) Ltd, Registration number 1988/007302/07, VAT number 4210187250, situated at 340 Voortrekker Road, Parow East, Cape Town.
12 Your access link to the monthly issue of the digital magazine will be sent to you via SMS on the 15th of each month or the closest working day of the month after this, for as long as you are a subscriber to the magazine.
13 TFG cannot be held responsible if you do not receive your SMS access link for your digital magazine due to power outages, interruptions with your mobile service provider or the incorrect cellular number being provided to TFG.
TFG TERMS AND CONDITIONS FOR ALL COMPETITIONS
1 All Man magazine subscribers will be automatically entered into selected competitions in the magazine.
2 Standard SMS rates apply for all SMS competitions.
3 Automatic entry winners and SMS winners will be required to provide a valid TFG (The Foschini Group) account card number.
4 Winners will be randomly selected by means of an automated system for all automatic and SMS competitions.
5 All winners need to be active subscribers of Man magazine in order to qualify, which means your account needs to be up to date.
6 This competition will commence on 13 October 2021 and end on 30 November 2021.
7 Winners will be notified via email/telephone within one month of the closing date.
8 Prizes will be sent to winners via RAM courier service to winners’ home addresses or to the nearest TFG (The Foschini Group) store if a winner does not have a physical address.
9 Winners’ names will be published in the January 2022 issue of Man magazine.
10 All participants must reside in South Africa.
11 By entering the competitions in Man magazine, you agree and understand that you may win a prize and that there is no guarantee that you will win a prize.
12 Unclaimed prizes are only valid for six months. For any queries regarding competition prizes, email man@tfg.co.za.
13 Valid Man magazine subscribers will only be allowed to win a maximum of two prizes per issue.
14 Subscribers may only enter each competition once, and multiple entries will be discarded.
15 All competitions (via automatic entry, post or sending a SMS to 44002) and benefits in Man magazine are reserved for TFG (The Foschini Group) account holders who subscribe to the magazine on a monthly basis.
16 All other terms and conditions in Man magazine are applicable only to account holders who subscribe to the magazine on a monthly basis.
17 Terms and conditions apply. In order to view or receive the full terms and conditions, send an email to man@tfg.co.za or call 0860 117 530.
TERMS AND CONDITIONS FOR NON-SUBSCRIBERS
1. All competitions (via automatic entry, post or sending a SMS to 44002) for Man are reserved for TFG (The Foschini Group) account holders who subscribe to Man on a monthly basis.
2. All benefits as detailed in Man are available only to account holders who subscribe to the magazine on a monthly basis.
3. The general terms and conditions for Man magazine subscribers: are applicable only to account holders who subscribe to Man.
Magazine subscription terms and conditions for non-account customers:
You have subscribed to Man Magazine (“the Magazine”), a publication of Foschini Retail Group (Pty) Ltd (“TFG”);
For enquiries regarding your subscription, contact customer services on 0860 576 576;
TFG reserves the right to cease publication of the Magazine at any time in our sole and absolute discretion. If your subscription is still running at that point, you will receive a refund for Magazines still due to you.
TFG reserves the right to change or cease the benefits and competitions offered in the Magazine at any time, and to change the level of service offered to subscribers of the Magazine;
Magazine benefits are only available to customers who subscribe to the Magazine for a minimum period of six or 12 months and do not apply to customers who purchase single copies of the Magazine;
Customers who subscribe for 6 or 12 month periods will be automatically entered into all “automatic entry competitions”, however, customers who purchase single copies of the magazine will not be entered into these competitions;
All customers must enter “SMS entry competitions” by sending a SMS to 44002 to be eligible to be in the draw for any prizes;
If you have elected to pay for your subscription via a monthly debit order deduction, and if your debit order fails for any reason whatsoever in any month, you will not be sent a Magazine for that month and you may be charged a financial handling fee;
You must provide us with the correct address where your Magazine must be sent to every month, failing which you will not receive your Magazine, and we will not be liable to re-send your Magazine to any alternative address. Should you change your address, you must advise customer services of this;
TFG may change the shape and the size of the Magazine at any time;
The price of the Magazine will be adjusted at any time during in a calendar year, however, customers who subscribe for six or 12 month periods will not be subject to price increases during the term of their subscription.
These terms and conditions can change from time to time and you will be bound to any updated terms and conditions from the date of publication in the Magazine and on www.tfgclub.co.za/cash subcribers.
We hereby notify you that if you are a Magazine subscriber it may be necessary for certain third party benefit providers to process your personal information to enable them to provider their services to you. By making use of the benefit(s) you agree to this.
(08 12 2016)
MAGAZINE SUBSCRIPTION TERMS AND CONDITIONS FOR CASH CUSTOMERS:
1 You have subscribed to Man magazine (‘the Magazine’), a publication of Foschini Retail Group (Pty) Ltd (‘TFG’).
2 For enquiries regarding your subscription, contact customer services on 0860 576 576.
3 TFG reserves the right to cease publication of the Magazine at any time in our sole and absolute discretion. If your subscription is still running at that point, you will receive a refund for Magazines still due to you.
4 TFG reserves the right to change or cease the benefits and competitions offered in the Magazine at any time, and to change the level of service offered to subscribers of the Magazine.
5 Magazine benefits are only available to customers who subscribe to the Magazine for a minimum period of six or 12 months and do not apply to customers who purchase single copies of the Magazine.
6 Customers who subscribe for 6- or 12-month periods will be automatically entered into all ‘automatic entry competitions’, however, customers who purchase single copies of the magazine will not be entered into these competitions.
7 All customers must enter ‘SMS entry competitions’ by sending an SMS to 44002 to be eligible to be in the draw for any prizes.
8 If you have elected to pay for your subscription via a monthly debit order deduction, and if your debit order fails for any reason whatsoever in any month, you will not be sent a Magazine for that month and you may be charged a financial handling fee.
9 You must provide us with the correct address where your Magazine must be sent to every month, failing which you will not receive your Magazine, and we will not be liable to re-send your Magazine to an alternative address. Should you change your address, you must advise customer services of this.
10 TFG may change the shape and the size of the Magazine at any time.
11 The price of the Magazine will be adjusted at any time during a calendar year, however, customers who subscribe for six- or 12-month periods will not be subject to price increases during the term of their subscription.
12 These terms and conditions can change from time to time and you will be bound to any updated terms and conditions from the date of publication in the Magazine and on www.tfgclubmagazine.co.za.
13 We hereby notify you that if you are a Magazine subscriber it may be necessary for certain third-party benefit providers to process your personal information to enable them to provider their services to you. By making use of the benefit(s) you agree to this.